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  • FAQ's

FREQUENTLY ASKED QUESTIONS

CBD is non-addictive and generally safe for everyday use.

Hemp is legal in the United States provided that the plant contains less than .3% THC by dry weight.

Bio – Individuality means there is no “one size fits all”  when it comes down to the health and wellness of an individual. When it comes to CBD, our unique body, age, and lifestyle all play a major role in our endocannabinoid threshold. Meaning, CBD doesn't always have the same effect on each person. What may work for someone else, may not always work for you. 

We recommend starting off low and slow and then gradually working your way up to a serving that works best for you.

We also recommend not giving up on CBD when you don't think its working. Consistency is key. Taking CBD daily can have a positive impact on your health & wellbeing.

Research on the effects cannabinoids have on children is still ongoing. We recommend discussing CBD with your child’s pediatrician before adding CBD products to your child’s routine.

CBD has no known toxicity level and is also incapable of causing an overdose, which makes it safe for your pets. CBD is also a wonderful supplement for preventative health for your pet. It can help keep your pets system in balance emotionally and physically. 

CBD has no known toxicity level and is completely non intoxicating and safe for daily usage. 

The key difference between hemp and marijuana is the amount of THC (Delta-9 tetrahydrocannabinol) and whether the cannabinoid will cause an intoxicating effect. THC, another popular cannabinoid of the cannabis plant is responsible for producing a high. Hemp on the other hand produces no intoxicating effects and has less than 0.03% THC. 

Since there is no THC in any of our CBD isolate, many customers have reported back saying they have passed their drug test. PHOX Wellness cannot guarantee that you will or will not pass a drug screen due to the amount of variables. Including prior use of Cannabis, Human error Etc.

What we can guarantee is that all of our ZERO THC Tinctures are 100% THC FREE. 

Please consult your Physician to discuss if CBD will interact with any of your current medications.   

For the best shelf life please keep your products in a cool, dry, and dark place. This will ensure there is no loss in potency.

Do not allow to sit in direct sunlight. If properly stored CBD has a 1 year shelf life.

Unlike Full Spectrum, pure CBD isolate contains only a single cannabinoid.

CBD isolate is the purest form of the cannabinoid, offering CBD its highest concentration. 

All our hemp is organically grown in the United States.

Yes.  all of our Isolates, concentrates, and extracts, go through Third Party lab testing. 

Shipping & Returns

We ship to all 50 States.

Orders will leave PHOX Wellness within 1-3 business days with shipping done by USPS priority mail.

First contact your local post office to see if there was an issue with the delivery.

If they cannot locate it, please call or email us with your order and tracking number.

Our return policy is 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Exchanges (if applicable):
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at: info@phoxwellness.com

Send Returns to: 

PHOX 

1281 E. Magnolia St. #D112

Fort Collins, CO 80524

Once your return is received, please allow 48-72 hours for your refund to be processed. Credit Card times may vary depending on your bank and credit card provider. 

Yes. You will be provided tracking information once your order has been processed.