• FAQ's

PHOX FAQ's

Cannabidiol or CBD is a chemical compound extracted from the buds & flowers of the Cannabis plant also known as hemp. CBD is just one of 100+ cannabinoids found within the Cannabis plant. This magical plant produces incredible therapeutic, medicinal, and disease prevention benefits. Humans and animals are born with endocannabinoid systems, which consist of a series of receptors that run through the whole body. Relief is provided as the Phytocannabinoids (found in Cannabis) interact and stimulate these receptors which in turn regulate things like pain, nausea, and emotional behavior.

Bio-Individuality: Each person is a unique individual with individualized needs. There is no such thing as one-size-fits all when it comes to CBD. Beginners should start with a smaller serving size 2x a day, preferably morning and night. Adjust the serving size as needed. Add additional servings throughout the day and/or increase the amount.

No. Our Isolate products are all made from industrial hemp, which only has trace amounts of THC, so there is no psychoactive effect from taking our products. CBD has no known toxicity level and is completely non psychoactive. It is also incapable of causing an overdose.

CBD has no known toxicity level and is completely non psychoactive. It is also incapable of causing an overdose, which makes it safe for your pet. CBD is also a wonderful supplement for preventative health for your pet. It can help keep your pets system in balance emotionally and physically. 

For the best shelf life please keep your products in a cool and dark place. This will assure there is no loss in potency. Do not allow to sit in direct sunlight. If properly stored CBD has around a 1 year shelf life.

Since there is no THC in any of our CBD isolate, many customers have reported back saying they have passed their drug test. PHOX Wellness cannot guarantee that you will or will not pass a drug screen due to the amount of variables. Including prior use of Cannabis, Human error Etc.

Please consult your Physician to discuss if CBD will interact with any of your current medications.   

Unlike Full Spectrum, pure CBD isolate contains only a single cannabinoid. CBD isolate is the most pure form of the cannabinoid, offering its highest concentration. This ensures you are getting the highest quality CBD on the market.

All our hemp is organically grown within the state of Colorado.

Yes.  all of our Isolates, concentrates,  and extracts, go through Third Party lab testing and are performed by ProVerde laboratories.

Your coconut oil based dropper can turn a pink or purple color when exposed to light, heat, or air, due to the oxidation process of coconuts. It happens to coconut water and it happens to fresh coconut as well. We also include the highest grade, strain specific, Cannabis derived terpene formulation in our CBD isolate droppers, which may turn the isolate a yellowish color. This will NOT cause the product to lose its magic or potency.

Shipping & Returns

We ship to all 50 States.

Orders will leave PHOX Wellness within 1-3 business days with shipping done by USPS priority mail.

First contact your local post office to see if there was an issue with the delivery. If they cannot locate it, please call or email us with your order and tracking number.

Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Exchanges (if applicable):
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at: info@phoxwellness.com

(For complete Return Policy information please click on Return Policy on footer of each web page)

Yes. You will be provided tracking information once your order has been processed.